FAQs

1.Uninstalled a paid app to Reinstall the app.. but being charged again?

That is correct. When you uninstall an app, all the data and plan will be cleared. If you want to reinstall it, you must set up and pay again. This happens to every Shopify app.

You can check this article for more detail: https://community.shopify.com/c/Shopify-Apps/Uninstalled-a-paid-app-to-Reinstall-the-app-but-being-charged/m-p/343032# Hope you understand this case.

2. How do I go back to the original design of my website?

Please open the app > delete all the pages here

3. I select an element then edit the style, nothing happened.

Please send email to [email protected] to get support.

Because there will be some elements of your theme that the app can not pick up correctly so if it's the case, feel free to contact the support team to get it corrected.

4. How I can get support

Currently we only support by email so please send us an email to [email protected]

Thanks